Terms & Conditions

These Terms & Conditions govern your use of the website at 2020tax.ie and the tax refund services provided by TT Tax Solutions Limited, trading as TwentyTwenty Tax(“2020TAX”, “we”, “us”, “our”). We are an independent Irish technology company registered at 26/27 Pembroke Street Upper, Dublin 2, D02 X361. Company Registration Number: 814127. VAT: IE 4726542AH.

We are not affiliated with, endorsed by, or acting on behalf of the Revenue Commissioners of Ireland.

By registering for an account, using our refund calculator, or instructing us to submit a tax claim on your behalf, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our services.

2020TAX provides the following services to Irish PAYE taxpayers:

Tax Refund Claims — We review your employment and income details, identify credits and reliefs you are entitled to under Irish tax law, prepare your claim, and file it directly with Revenue on your behalf with your explicit authorisation.

Refund Calculator — An estimate tool that provides indicative (not guaranteed) refund figures based on the details you enter.

Tools & Platform — A suite of tax tools (including Smart Scanner, PAYE Health Check, Refund Tracker, and others) available to registered users, subject to the tier you have selected.

We are a tax agent service. We do not provide financial advice, investment advice, or legal advice. For complex tax situations (e.g. self-assessment, business income, inheritance), you should consult a qualified tax advisor or accountant.

To use our services you must:

• Be at least 18 years of age
• Be a PAYE taxpayer in the Republic of Ireland
• Have a valid PPS number
• Be the named account holder for the bank account into which any refund is to be paid
• Provide accurate, complete, and up-to-date information

You may only create one account per person. Creating duplicate accounts may result in suspension.

By instructing us to proceed with your claim, you explicitly authorise 2020TAX to:

• Access relevant tax records on your behalf via Revenue's online systems (ROS/myAccount) to the extent permitted under your authorisation
• Prepare and submit a tax return or claim to Revenue for the year(s) you specify
• Receive and hold correspondence from Revenue relating to your claim
• Deduct our agreed fee from the refund before transferring the balance to you

This authorisation is limited to the specific claim(s) you have approved and does not grant us ongoing or general authority over your tax affairs. You may withdraw your authorisation at any time before a claim is submitted by contacting us at hello@2020tax.ie.

Standard (10%): A fee of 10% of the gross refund amount secured by us, with a minimum fee of €25 where a refund is obtained.

Premium (20%): A fee of 20% of the gross refund amount secured by us, with a minimum fee of €25 where a refund is obtained.

No refund, no fee. If we do not secure a refund for you, you owe us nothing. There are no upfront charges, no monthly fees, and no hidden costs.

Our fee is deducted from your refund before the balance is transferred to your bank account. By proceeding with a claim, you authorise us to deduct our fee in this manner.

All fees are quoted inclusive of VAT where applicable. We reserve the right to update our fee structure; any changes will be communicated to you before they apply to your claim.

You are responsible for providing accurate and truthful information. Submitting false, misleading, or incomplete information to us or to Revenue may constitute a criminal offence under Irish tax law and could result in penalties, interest charges, or prosecution by Revenue. 2020TAX accepts no liability for errors arising from inaccurate information you have provided.

If you become aware of an error after submission, you must notify us immediately at hello@2020tax.ie.

Estimates provided by our Refund Calculator and by our team are indicative only. The actual refund amount is determined by Revenue and may differ from any estimate we provide. We do not guarantee any specific refund outcome.

We aim to process and submit claims within the timeframe communicated to you at sign-up. Once submitted, refund processing by Revenue typically takes 5–10 working days, though this is outside our control and Revenue's own processing times may vary. We are not liable for delays caused by Revenue.

All content on 2020tax.ie — including text, design, logos, tools, and software — is the property of TT Tax Solutions Limited and is protected by Irish and EU copyright law. You may not reproduce, copy, distribute, or create derivative works from any part of the site without our prior written consent.

Our Premium service uses AI to analyse your details and identify potential tax credits. AI outputs are reviewed by a qualified member of our team before any claim is submitted. AI tools are aids to human review — they do not replace professional judgement and we do not file any claim solely on the basis of an AI output without human sign-off.

To the fullest extent permitted by Irish and EU law:

• We are not liable for any indirect, consequential, or economic loss arising from your use of our services
• Our total aggregate liability to you in connection with any claim or use of our services shall not exceed the fee actually paid by you to us in respect of that claim
• We are not responsible for Revenue decisions, Revenue delays, or changes to Irish tax law that affect your entitlement to a refund

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence.

We reserve the right to suspend or terminate your account if you breach these Terms, provide false information, or use our services fraudulently. You may close your account at any time by contacting hello@2020tax.ie, subject to the completion of any in-progress claims.

These Terms are governed by and construed in accordance with the laws of the Republic of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

We may update these Terms from time to time. We will notify you of material changes by email or by a notice on our website. Continued use of our services after the effective date of changes constitutes acceptance of the updated Terms.

TT Tax Solutions Limited T/A TwentyTwenty Tax
26/27 Pembroke Street Upper, Dublin 2, D02 X361
hello@2020tax.ie | +353 85 225 0916